The first in a three-year plan of workshops, Friday morning focused on the acquisition of staff and the vital skill of interviewing and staff selection. Friday afternoon we heard from Employsure educating us in the very important aspect of the rights and responsibilities of both the Employer and the Employee. We know these two aspects are intrinsically linked, get it wrong in one means you’ve got it wrong in both, which is ultimately a huge cost against your business. This one-off workshop was developed to give our Practice Managers practical strategies, tools and training specific to our practices, in this very challenging aspect of our positions.
The Saturday and Sunday program was open to all members of your team. We were delighted to secure Claire Madden from Hello Clarity to deliver our Keynote Address. Claire is a social researcher, media commentator she is in demand for her skill in effectively identifying the emerging trends and assisting business leaders to strategically respond to them. Claire is a dynamic presenter who introduced us to the next generation of our patients and what we need to do to prepare our practices for them.
The hands-on workshop presented by Wisdom Learning delivered an interactive and fun approach to the way we approach our days, how do we do more, how do we manage our time and tasks to get the best outcome for ourselves, our teams and our practices.
This along with our very popular sessions of Top Tips and Cyber Tours the workshop ensured an informative and very productive workshop is store for all.